Services Information for New Students

Originally posted on May 29, 2015.

Welcome, new students! Technology Services at Illinois provides you with free and sharply discounted services to make your university experience better.

Your NetID and Active Directory (AD) password are your tickets to all of these great services are more. Learn how to setup your NetID and start getting ready for the fall!


The first thing you should know is that we're here to help. Contact the Technology Services Help Desk at 217.244.7000 or, and we'll get your technology problem fixed.

File storage and collaboration

Group work. You’ll be doing it. Thankfully, there’s U of I Box. Upload and share files, edit documents in real time, and sync your changes right from a desktop folder. Over 32,000 people at Illinois use U of I Box for secure, cloud-hosted file storage and collaboration tools. Chances are your instructors are among them. Get ahead of the curve and log in to U of I Box to claim your free 50GB account now.

Online tutorials

Tired of pretending that you know how to use Photoshop? Want to build the next big app? Or do you just want to learn more about your iPad? Whatever the subject, learn to make something awesome with’s online training library. provides thousands of in-depth video tutorials for every skill level. Develop marketable, creative skills from industry experts, all at your own pace. Over 140,000 video tutorials available for free.

Free and discounted software

Word, Photoshop, antivirus—the WebStore has them all and more. WebStore is the primary software distribution source for the University of Illinois. Don’t pay full price for essential software. Get it free or sharply discounted at the WebStore.

Device protection

If your laptop, tablet, or smartphone is lost or stolen, Technology Services can help locate them. Just provide a few pieces of information and your missing device can be pinpointed anywhere on the Illinois network. Want to make sure your device has as great of a time at Illinois as you will? All it takes is a few minutes to register your device online.

Questions or problems? We're just a call (217-244-7000) or email away.