|What's The Issue||Whom To Contact||Contact Method|
|Compromised account, lost password, virus/malware||Tech Services Help Desk||217-244-7000|
|Stolen laptops, tablets, phones on campus||University Police Department||217-333-12-16|
|Spam, phishing, email abuse - Illinois email account||Securityfirstname.lastname@example.org|
|Spam, phishing, email abuse - personal email account||Anti-Phishing Working Group||http://www.antiphishing.org/report-phishing/|
|Physical threats, illegal activities||Police Department||911|
Talk To A Person
The Technology Services Help Desk can help with a variety of security-related topics, including resetting your password, removing malware from your computer, and basic security precautions you can take to protect yourself.
The Help Desk can be reached by phone (217) 244-7000 or by email (email@example.com) during their business hours: https://techservices.illinois.edu/services/help-desk/details.
Change Your Password
If you can’t remember your password or want to change it for security reasons, click here: https://answers.uillinois.edu/illinois/page.php?id=49273.
Get Rid Of Viruses
Clean up your computer before you get blocked from the network! We provide several free anti-virus programs.
Click here to learn how to remove viruses: https://answers.uillinois.edu/illinois/search.php?q=malware&cat=0.
Report A Problem
Have you been hacked? Have too much spam piling up? Got a phishy email? Report it!
We maintain a series of articles that walk you through how to solve most security-related problems: https://answers.uillinois.edu/illinois/.