Endpoint Backup

Endpoint Backup

About this service

Provided By

Other names for this service

Code42 Crashplan

Service documentation

Why to use this service

The Endpoint Backup service automatically protects endpoint data with no user intervention required and offers easy recovery of lost files.   Customers can choose to run incremental or differential backups and select individual files or folders to backup.   The service also offers the ability to pause backups on low battery, during certain time periods, or on certain networks.

Features

None Listed

Getting and using this service

Who can use this service

Faculty/Staff

How to get this service

The client software is offered through the WebStore.

Cost

$65.50 per user.

How to use this service

Backups are run through the client installed application. Restores can be done through the client or through the web-interface.

Quotas and usage restrictions

Limited to 5 devices per user, unlimited storage

Sensitive data considerations

The CrashPlan vendor (Code42) has signed a Business Associate Agreement (BAA) with the University to ensure the protection of any Protected Health Information (PHI) that may be backed up through the service. This service is approved for the backup of HIPAA protected data.

Hours and support

Standard service hours

8:00am – 5:00pm, Monday - Friday

Scheduled maintenance hours

None Listed

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues