Exchange
About this service
Other names for this service |
|
Service documentation |
|
Why to use this service |
Exchange provides a rich featureset to mailbox users for sending/receiving and organizing email using a highly-available and redundant infrastructure. |
Features |
Email, calendaring, contacts, tasks |
Getting and using this service
Who can use this service |
Graduate/Professional Students Faculty/Staff Retiree Auxilaries UA |
How to get this service |
Faculty, staff and graduate/professional students can create their Exchange mailbox through the Partner Computing application at https://partnercomputing.illinois.edu/ . Unit IT Pros can request resource mailboxes by emailing . |
Cost |
No charge |
How to use this service |
|
Quotas and usage restrictions |
Mailboxes on the Exchange system have auto growing quotas that are calculated and adjusted nightly. The quotas are high enough that they should not be reached by any normal operations and are only in place as a safety measure to protect the system. Internal messages (sent from one Exchange user to another Exchange user) must be less than 100MB in size. External messages (sent to or from a different email system) must be less than 65MB in size. This latter quota is controlled by the Email Relay service. |
Sensitive data considerations |
None Listed |
Hours and support
Standard service hours |
24x7 |
Scheduled maintenance hours |
Exchange is redundant so it remains available during maintenance windows. Work is normally scheduled for 10:00 PM to 11:55 PM. Once a month extended maintenance is performed for security and system updates. This maintenance window is normally scheduled for a Friday 10:00 PM to Saturday 10:00 AM period. |
Staffed support hours |
8:00 a.m. to 5:00 p.m. Monday through Friday |
How to report issues |
Contact the Technology Services Help Desk at 217-244-7000 or consult@illinois.edu. |