Firewall

Firewall

About this service

Provided By

Other names for this service

None Listed

Service documentation

Why to use this service

The campus firewall provides one layer of protection for machines on campus. It is not a complete security solution, but provides a perimeter defense on which machine level security can be layered.

The Firewall Service plan offers a limited number of firewall service protection groups to the campus community. There is no cost to participate in the firewall groups.

Features

None Listed

Getting and using this service

Who can use this service

Faculty/Staff

How to get this service

Requests for inclusion in firewall groups should be submitted by network contacts listed in Contacts Database. Follow the instructions on the Service Participation page, and submit the forms from that page to net-trouble@illinois.edu.

Cost

No Charge

How to use this service

None Listed

Quotas and usage restrictions

Campus IP space can be defined in the firewalls. 6 IP address groupings per network, utilizing defined firewall groups

Sensitive data considerations

Not applicable

Hours and support

Standard service hours

24x7

Scheduled maintenance hours

Maintenance windows are the same as the campus Network. Posted maintenance windows are: 5:30am-7:30am M-F, 5:30am-10:00am Sat, and 5:30-noon Sunday.

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues

Contact the Technology Services Help Desk by phone (217-244-7000) or by email (consult@illinois.edu).