Locating Services

Locating Services

About this service

Other names for this service

None listed.

Service documentation

Why to use this service

  • Locating the OSP cabling is necessary to prevent cable cuts which result in interrupted services to the user.
  • Locating the OSP cabling prevents 99% of cable cuts on campus. A cable cut can take hours to weeks to repair, depending on what is cut.
  • Technology Services has located the OSP on campus since the cutover from Illinois Bell. Our employees work with Plant Engineering and both groups know the campus and the OSP infrastructure very well.
  • We have a rapid response time to emergency locates and regular locates, we have a very high success rate for accuracy. We have technicians available for locating 24/7 on a call-out basis.

Features

None listed.

Getting and using this service

Who can use this service

Faculty/Staff

How to get this service

Requests for utility locating services should be directed to JULIE at 1-800-892-0123.

Cost

There are charges for time and materials.

How to use this service

None listed.

Quotas and usage restrictions

Quotas: None listed.

Usage Restrictions: None listed.

Sensitive data considerations

None listed.

Hours and support

Standard service hours

24x7

Scheduled maintenance hours

None listed.

Staffed support hours

24x7

How to report issues

Call JULIE, 800-892-0123