Service & Bill Management Application Hosting

Service & Bill Management Application Hosting

About this service

Other names for this service

Pinnacle

Service documentation

Why to use this service

Provides the Pinnacle application without the IT administration overhead of expense.

Features

Vendor carrier file billing processing is optional for an additional expense.

Getting and using this service

Who can use this service

Other campuses

How to get this service

Requests for instances of the Technology Services-hosted Pinnacle application are sent to the Technology Services Help Desk.

Cost

Varies depending on volume

How to use this service

Pinnacle V6 is web based.

Quotas and usage restrictions

Quotas: None

Usage Restrictions: None

Sensitive data considerations

None listed

Hours and support

Standard service hours

M-F, 5:30pm- 7am

Scheduled maintenance hours

None listed

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues