Usability Consulting

Usability Consulting

About this service

Other names for this service

None listed.

Service documentation

Why to use this service

Usability is increasingly important as technology becomes more pervasive and more complex. Technology Services incorporates usability into our project workflow as a powerful method to increase the quality and improve user experience for our services. Other departments requested assistance with their project workflows to similarly improve quality and the user experience.

Features

Card sort testing, paper prototype testing, computer-based testing.

Getting and using this service

Who can use this service

Faculty/Staff
Other campuses

How to get this service

Requests for usability consulting should be submitted via cites-usabilityconsulting@illinois.edu.

Cost

The rate for anyone outside of Technology Services to use this service is $60/hr per Tech Services employee on the project. This means if two Tech Services employees are need to run an evaluation total cost would be $120/hr

How to use this service

Quotas and usage restrictions

Quotas: None

Usage Restrictions: Usage depends on availability of Technology Services usability specialist.

Sensitive data considerations

Complies with Institution Review Board exemption requirements for testing involving human subjects.

Hours and support

Standard service hours

N/A

Scheduled maintenance hours

None listed.

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues