Help Desk Walk-in Support by Appointment Only

Appointment availability

During the Fall 2021 semester, the Technology Services Help Desk (1211 DCL) will offer walk-in support by appointment only.

Monday – Friday: 9:00 a.m. to 7:00 p.m.

Saturday – Sunday: 12:00 p.m. to 4:00 p.m.

Schedule an appointment

Use this form to schedule an appointment. Provide at least three days/times you are available.

What to expect

Building access status will be confirmed via the Safer Illinois App or Boarding Pass website.

The Help Desk will only provide walk-in support on personal devices for services offered by Technology Services.

Please note that we do not provide any hardware support.

Other In-person Support Options

Tech Points (August 23 – 25)

Faculty, staff, and students can drop by the Grainger Engineering Library, Illini Union, and Undergraduate Library from 10 a.m. – 2 p.m.

Help Desk Hub at Armory 151A

As a pilot this semester, Technology Services will have team members stationed at Armory 151A for open walk-in support on weekdays, 9 a.m. to 3 p.m.