Get Help


Technology Services is committed to helping students, faculty, and staff at the University of Illinois Urbana-Champaign with their technology questions and problems. For disruptions that affect your access to campus IT services, visit status.illinois.edu.


Visit the UIUC Tech Help Center for answers, services, and support

The UIUC Tech Help Center is a central location to get help with the technology you use at the university.

  • Submit, view, and manage your tech help requests
  • Search for answers in our KnowledgeBase with how-to guides and troubleshooting tips
  • View and log in to various campus technology services that are available to you

Contact our Help Desk

The Tech Services Help Desk continues to be closed for walk-ins until further notice. Phone and email support is still available.

Call us: 217-244-7000
Email us: consult@illinois.edu
Visit us: 1211 Digital Computer Lab, 1304 W. Springfield Ave, Urbana, IL
 

Help Desk Hours

  • Monday through Friday - 8:00 AM to 9:00 PM
  • Saturday and Sunday - 12:00 PM to 5:00 PM

The Help Desk is closed on campus holidays.


If you need assistance directly in your home or anywhere in the Champaign-Urbana area, OnSite Consulting can help.

If you are affiliated with the Chicago (UIC) or Springfield (UIS) campus, please contact their respective IT help desks.


Working at the Help Desk

The Help Desk relies on student employees to provide excellent support services to the University of Illinois. If you are interested in working in the Help Desk, please visit the Student Employment page for more information.