Get Help

For disruptions that affect your access to campus IT services, visit status.illinois.edu

FALL 2020

  • The Tech Services Help Desk will continue to be closed for walk-ins until further notice. Phone and email support is still available.
  • The Digital Computer Lab (DCL) is closed to the public. Staff may still access the building via their iCard.

Technology Services is committed to helping students, faculty, and staff at the University of Illinois Urbana-Champaign with their technology questions and problems.

Contact our Help Desk

Call us: 217-244-7000
Email us: consult@illinois.edu
Visit us: 1211 Digital Computer Lab, 1304 W. Springfield Ave, Urbana, IL

 

Hours (unchanged at this time)

  • Monday through Friday - 8:00 AM to 9:00 PM
  • Saturday and Sunday - 12:00 PM to 5:00 PM

 

The Help Desk is closed on campus holidays.

If you need assistance directly in your home or anywhere in the Champaign-Urbana area, OnSite Consulting can help.

If you are affiliated with the Chicago (UIC) or Springfield (UIS) campus, please contact their respective IT help desks.

 

Working at the Help Desk

The Help Desk relies on student employees to provide excellent support services to the University of Illinois. If you are interested in working in the Help Desk, please visit the Student Employment page for more information.