Contacts Database
About this service
Provided By |
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Other names for this service |
Contacts manager, CMDB, CDB |
Service documentation |
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Why to use this service |
Utilize this if you need access to Iris, IPAM, the ability to change permissions on models such as DNS, ISS, contacts and to check dependencies during outages and find contact information for the responsible individuals..
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Features |
API Available; For access send request to techsvcs-cdb@illinois.edu. |
Getting and using this service
Who can use this service |
Faculty/Staff |
How to get this service |
Requests to add users, networks, systems, or other technical information to Contacts Database should be submitted via email to consult@illinois.edu. |
Cost |
No Charge |
How to use this service |
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Quotas and usage restrictions |
Only active directory accounts that have been added to the access database within CDB can authenticate.
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Sensitive data considerations |
None Listed |
Hours and support
Standard service hours |
24x7 |
Scheduled maintenance hours |
Thursday mornings, 7am-9am as needed |
Staffed support hours |
8:00 a.m. to 5:00 p.m. Monday through Friday |
How to report issues |
Contact the Technology Services Help Desk by phone (217-244-7000) or by email (consult@illinois.edu) |