Endpoint Management

IT professionals use Active Directory (AD) class rosters to control student access to electronic resources based on a student’s enrollment in courses and major for every term, course, section, and division. 
 

Campus Service Monitoring provides device, service, and metric monitoring, alerting, and reporting.  

The Dell Data Protection (DDP) Encryption service is owned by the Technology Services Security group and administered by the Endpoint Services team. Dell Data Protection can quickly and easily protect high-risk and critical business data on Windows and macOS systems, USB thumb drives, external storage devices, and optical media.

Offering a backup solution for departmental desktop and laptop machines, including Windows, Mac, and Linux operating systems. This solution provides backup of files via a cloud provider with users able to register up to 5 devices and receive unlimited cloud storage.

Endpoint Security - CrowdStrike is a cybersecurity tool/solution designed to mitigate real-time cybersecurity threats and incidents, give visibility and security capability to the Cybersecurity team and CrowdStrike users; protect systems against malware, and enable institutional measurement and understanding of security conditions and events.  CrowdStrike utilizes artificial intelligence and a lightweight agent, providing visibility into the entire threat lifecycle, allowing IT and security professionals to act quickly and effectively to critical security events on Linux, Mac and Windows devices. CrowdStrike is a component integral to Endpoint Security. It exists as a fundamental part of Security's charge, obligations, provisions, and directives presented to it under the Campus Administrative Manual, “Appropriate Use of Computers and Network Systems” , and as authorized by the Chief Privacy & Security Officer.

On March 1, 2020 the license for Malwarebytes and the associated infrastructure at Technology Services will be retired. After March 1st, Malwarebytes will no longer protect machines.  Technology Services Privacy and Security recommends transitioning all UIUC owned endpoints to the Endpoint Security CrowdStrike platform
 
The Malwarebytes Endpoint Security service is owned by the Technology Services Security group and administered by the Endpoint Services team, to supply centralized malware protection services for faculty and staff endpoints.

This service is provided by the Technology Services Endpoint Services team. Munki is a macOS endpoint management service based on the open-source Munki project. Multi-tenant Munki is a centrally-hosted instance of Munki developed by the iSchool and Technology Services at the University of Illinois. It allows IT Pros, from across the campus system, to automate the installation and removal of centrally-created content (applications) while also providing private, restricted-access repositories for colleges and units.

MunkiReport works in tandem with Munki, providing a quick overview of your Munki-managed Mac fleet through various dashboards and reports.

Munki and MunkiReport are intended only for macOS endpoints. No other operating systems are supported.

Several applications and configurations are provided by the Endpoint Management Services team in the global or campus Munki repositories, including:

  • Apple software updates
  • Adobe products
  • Microsoft Office
  • WebStore applications
  • Many common free applications

System Center Configuration Manager (SCCM) is Microsoft’s endpoint management suite for Windows systems. This cost-recovery service is provided by the Technology Services Endpoint Services team.

On March 1, 2020 the license for Sophos and the associated infrastructure at Technology Services will be retired. After March 1st, Sophos will no longer protect machines.  Technology Services Privacy and Security recommends transitioning all UIUC owned endpoints to the Endpoint Security CrowdStrike platform
 
Sophos is provided by the Technology Services Endpoint Services team working with Technology Services Security group to provide a pilot of Sophos for MacOS. Sophos Endpoint software blocks malware and infections by identifying and preventing the handful of techniques and behaviors used in almost every exploit.

Workspace ONE, formerly known as AirWatch, is VMWare’s unified endpoint management (UEM) implementation. The service allows campus units to configure and manage both unit-owned and personally-owned devices on multiple platforms, including iOS, macOS, tvOS, Google Android, and Windows 10. Workspace ONE allows campus units to purchase and install Apple App Store software on unit- and personally-owned devices without violating state policy. This service also allows the configuration of security and other device policies.

This service is provided by the Technology Services Endpoint Services team. Windows Server Update Services (WSUS) is Microsoft's solution for automatically applying system and application patches to Windows systems.  Technology Services hosts a central WSUS service and has partnered with a number of colleges to support secondary WSUS servers as well.

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