Google Apps @ Illinois

About this service

Provided By	Technology Services
Other names for this service	None listed
Service documentation	Log in to Gmail @ Illinois Log in to Google Docs @ Illinois Getting Started with Google Apps @ Illinois for Undergrads Getting Started with Google Apps @ Illinois for faculty, staff, and grad students Guide to Google Apps @ Illinois Email Accounts
Why to use this service	The Google Apps @ Illinois service provides massive functionality to students, faculty, and staff with very little cost to the university. Google offers 30GB of mail storage, or 300x the default quota available to students on the previous Express Mail system. Since many people are already familiar with the Google suite of applications, Google Apps @ Illinois allows students, faculty, and staff to hit the ground running with a familiar set of productivity tools.
Features	Gmail, Google Calendar, Google Talk, Google Drive, and Google Sites.

Who can use this service	Undergraduate students Graduate/Professional Students Faculty/Staff
How to get this service	Students, graduate students, faculty, and staff can create a Google Apps @ Illinois account through the Technology Services Cloud Dashboard (https://cloud-dashboard.illinois.edu).
Cost	No Charge
How to use this service	After creating an account, customers can begin using the service at (external link) or leverage Google's suite of mobile applications, as well as the Google Drive desktop client for desktop file synchronization. IMAP and POP services are also provided as an alternative method for accessing Gmail.
Quotas and usage restrictions	30GB of email and file storage per account. Gmail file attachments are limited to 25MB. Google Sites attachments are limited to 20MB.
Sensitive data considerations	Google Apps @ Illinois is not approved for sensitive data storage.

Standard service hours	24x7
Scheduled maintenance hours	Technical management for Google Apps @ Illinois is handled by the vendor, and no regular maintenance window is stipulated.
Staffed support hours	8:00 a.m. to 5:00 p.m. Monday through Friday
How to report issues	Contact the Technology Services Help Desk by phone (217-244-7000) or by email (consult@illinois.edu)