Help & Support

Accessibility Outreach ensures departmental and group resources and services meet the accessibility requirements mandated by the Illinois IT Accessibility Act and Section 508 of the Rehabilitation Act.

Field Consulting provides University departments, administrative units, colleges, and research facilities with expertise in supporting, implementing, administering, configuring, and replacing hardware and networks. Field Consultants are contracted on a yearly basis.

The Help Desk provides a single point of contact for supporting the technology needs of students, faculty, and staff.

For a fee, OnSite Consulting provides students, current or retired faculty and staff, and university departments with the ability to hire a student technician to repair computers anywhere in the Champaign-Urbana area.

This is an umbrella service that encompasses the areas where security interacts with people. The people side of security, if you will. Services include training, educational materials (easy guides, etc), web site, social media, and end user documentation.

Status provides information about maintenance and outages for a variety of services across campus, including those supported by Technology Services, AITS, colleges, and departments.

Click here to view the Status Page.

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