NetID Claim

NetID Claim

About this service

Provided By

Other names for this service

None listed.

Service documentation

Why to use this service

NetID Claim provides a convenient single stop for incoming students to obtain their NetID, set their NetID password, and create an email account in a user-friendly process.


None listed.

Getting and using this service

Who can use this service

Undergraduate students
Graduate/Professional Students

How to get this service

Access to NetID Claim is available to incoming students.


No charge.

How to use this service

Via web, users authenticate with their UIN and admit ID

Quotas and usage restrictions

Quotas: After a customer completes the NetID Claim process, they will not be able to claim again.

Usage Restrictions: None listed.

Sensitive data considerations

None listed.

Hours and support

Standard service hours


Scheduled maintenance hours

Monthly patching the 3rd Wednesday of each month between 5:30 and 7:30 AM. Other maintenance may be done periodically, but always weekday mornings between 5:30 AM and 7:30 AM or weekend mornings between 5:30 AM and 10:00 AM.

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues

The Technology Services Help Desk can provide assistance using NetID Claim and fix many problems.  Customers should contact the Admissions Office, Graduate College, or the Office of Continuing Education with questions about their acceptance status.