NetID Password

NetID Password

About this service

Provided By

Other names for this service

Active Directory password, Enterprise password, EAS password, ICS password, Identity and Access Management

Service documentation

Why to use this service

Customers may set recovery options for their NetID password which allow them to reset a forgotten password without contacting the Help Desk.


Password registrar access

Getting and using this service

Who can use this service

Undergraduate students
Graduate/Professional Students
Diploma Recipient

How to get this service

Students initially set their NetID Password through NetID Claim.  Staff and faculty can initially set their NetID Password through the UI New Hire system.  All customers can reset their NetID Passwords using the Identity and Access Management (IAM) password manager.


No Charge

How to use this service

The IAM password manager is available at

Quotas and usage restrictions

There are requirements for acceptable passwords listed at  The Campus Administrative Manual outlines acceptable use policies for passwords at

Sensitive data considerations

System will display names of users, even those who are FERPA suppressed. Some with the level to be a password registrar is considered approved to see such data, though.

Hours and support

Standard service hours


Scheduled maintenance hours

None listed

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues

Contact the Technology Services Help Desk at 217-244-7000 or by email