Network Management

Campus Service Monitoring provides device, service, and metric monitoring, alerting, and reporting.  

The Contacts Database is a record of who is responsible for networks, domains, systems and devices across the University.
The firewall protects the University network from external threats and attacks. Depending on customers’ needs for security, departmental network administrators can place their subnet ranges into different firewall groups with different levels of protection.

Infrastructure installation and maintenance manages data and voice cabling, wireless access points, security cameras, digital signage and Distributed Antenna Systems (DAS) within and between campus buildings.

IP Address Management enables IT professionals to manage Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) configuration for their networks and zones, and registers and allocates DNS domains and IP address blocks on behalf of campus. DHCP allows a computer to automatically obtain an IP address when it joins a network, while DNS translates domain names like www.illinois.edu into numerical IP addresses.

IP2Fire is a web application that is designed to give IT pros the ability to retrieve firewall group information for a given IP or range of IP's.

Iris is a web application which enables IT professional network administrators to manipulate network switch ports, and to record which jack is patched to each port.

Locating Services identifies and marks all copper and fiber cables that run outside underground and between buildings on campus for voice and data services.

The Network Infrastructure Access Service provides and controls access to Technology Services physical network infrastructure locations, such as CER's and Telecommunications closets for IT Pros, Technology Services personnel, F&S, and contractors.

The Payment Card Industry (PCI) network is a secure network used by campus units to process credit card payments.

Consultation for the design, engineering, and installation of data and voice communications infrastructure for campus building projects.

Server Load Balancing (SLB) and Global Server Load Balancing (GSLB) allow services to scale and be highly functional by distributing power-drawing services across multiple servers, so that load does not slow down the experience of these services for customers.

Status provides information about maintenance and outages for a variety of services across campus, including those supported by Technology Services, AITS, colleges, and departments.

Click here to view the Status Page.

Virtual Private Networking (VPN) allows students, faculty and staff to securely connect to the campus network from anywhere in the world using their Illinois credentials, and access services and resources usually restricted to people on campus.

The campus wireless network provides network connectivity for wireless devices such as laptops, tablets and phones.

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