Software, Apps, & Buying

cPanel provides a dashboard with a variety of tools for creating and managing websites hosted on web.illinois.edu. It is available to students, faculty, and staff, and offers easy collaboration with non-University partners through Google authentication.

eText is a digital book textbook platform that can embed multimedia, notes, and assignments directly into a digital textbook. eText content can be used with any computer, tablet, or phone. All content is accessible to students with visual and hearing impairments.

Technology Services Software Services provides a web-based storefront for the purchase of campus eText offerings. Questions or issues regarding the purchase of eTexts may be directed to the WebStore at webstore@illinois.edu. Questions regarding the use or support of eTexts should be directed to eText@illinois.edu.

Kaltura is a media hosting platform that allows students, faculty, and staff to share multimedia within a secure campus environment. Content can be shared with the world or restricted to specific users by NetID. The Kaltura platform allows for a self-service YouTube like interface, and offers integrated screen and webcam recording. Illinois Media Spaces, a campus media sharing platform, is powered by Kaltura. Kaltura is integrated with Compass 2G and Learn@Illinois, allowing you to use the same interface and see media you own across campus platforms.

The Malwarebytes Endpoint Security service is owned by the Technology Services Security group and administered by the Endpoint Services team, to supply centralized malware protection services for faculty and staff endpoints.

Office 365 provides students, faculty, and staff with free, cloud-based access to download a suite of services from Microsoft, including Word, Excel, PowerPoint, OneNote, and OneDrive. 

Click here to download and get started with Office 365.

The Payment Card Industry (PCI) network is a secure network used by campus units to process credit card payments.

Service & Bill Management Application is a service management application offered to groups on campus to manage a variety of tasks including Lync and Centrex accounts for their customers.

Skype for Business is an application that allows graduate students, faculty, and staff to make and forward phone and video calls, send instant messages, and participate in video conferences and group chats through their computers, IP phones, or mobile devices. Skype for Business can also deliver voicemail as an email and integrates with Office 365 Email (Exchange) so that Skype for Business meetings show up on calendars for invited attendees and resources such as meeting rooms.

Faculty and Staff Technology Training Team (FAST3) provides opportunities for Urbana campus faculty and staff to build their professional skills through instructor-led, hands-on training workshops.

Virtual Private Networking (VPN) allows students, faculty and staff to securely connect to the campus network from anywhere in the world using their Illinois credentials, and access services and resources usually restricted to people on campus.

WebStore provides free or low-cost software to students, faculty, and staff for teaching, research, and administrative purposes.

Workspace ONE, formerly known as AirWatch, is VMWare’s unified endpoint management (UEM) implementation. The service allows campus units to configure and manage both unit-owned and personally-owned devices on multiple platforms, including iOS, macOS, tvOS, Google Android, and Windows 10. Workspace ONE allows campus units to purchase and install Apple App Store software on unit- and personally-owned devices without violating state policy. This service also allows the configuration of security and other device policies.

This service is provided by the Technology Services Endpoint Services team. Windows Server Update Services (WSUS) is Microsoft's solution for automatically applying system and application patches to Windows systems.  Technology Services hosts a central WSUS service and has partnered with a number of colleges to support secondary WSUS servers as well.

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