U of I Box

About this service

Provided By	Technology Services
Other names for this service	Box.
Service documentation	Log In to U of I Box More info about U of I Box
Why to use this service	U of I Box helps campus users collaborate on documents within and across organizational boundaries. By using the Box website along with Box mobile applications, users may access their files anywhere: from the office, from home, or while on the go.
Features	None listed.

Who can use this service	Undergraduate students Graduate/Professional Students Faculty/Staff UniHigh
How to get this service	New U of I Box accounts are created through the Box Signup application at cloud-dashboard.illinois.edu
Cost	No charge.
How to use this service	Users can get started with the service at box.illinois.edu, and an accessible version of the website is available at https://a.app.box.com. Desktop file synchronization clients are available for Macintosh and Windows, mobile applications are available for iOS, Android, Windows Phone, Blackberry, and Playbook, and integration is possible with numerous third-party applications.
Quotas and usage restrictions	Quotas: Unlimited online storage for individual accounts and Team Folders. Usage Restrictions: 15GB maximum file size limit.
Sensitive data considerations	Box is approved by the university for storage of FERPA sensitive data. Read and understand Box Health Data Folders Policies and Guidelines before storing any protected health information (PHI) in U of I Box. HIPAA protected PHI data must be stored in approved Box Health Data Folders only.

Standard service hours	Managed 24/7 by the vendors.
Scheduled maintenance hours	Technical management for both services is handled by the vendors, and no regular maintenance window is stipulated. Maintenance for the box-signup is generally handled weekday mornings, between 5 and 8 am.
Staffed support hours	8:00 a.m. to 5:00 p.m. Monday through Friday
How to report issues	Reach out to your campus help desk for U of I Box support: Urbana-Champaign: http://techservices.illinois.edu/get-help Chicago: https://accc.uic.edu/service/servicedesk Springfield: http://www.uis.edu/informationtechnologyservices/contact