Navigating Campus Tech: Stories from the Help Desk Frontline

Author: Mag ShouMag is a student employee with Technology Services and is a senior at Illinois majoring in Communications.   The Technology Services Help Desk is a primary support team for users needing assistance with technical issues or inquiries related to university IT. Employees from the Tech Services Help Desk have shared rewarding experiences and […]

Technology Services: Connecting People with Technology to Succeed 

Are you new to campus? Do you know someone adjusting to the university’s endless apps and resources? Are you overwhelmed by the mountain of university tech and need a refresher? This article introduces Technology Services – we’re here to help with all technology needs. Read for more details on our services and how you can get help.