Record-breaking enrollment for fall 2024 shapes the usage of our services. See how our services performed this year.
Tag: help desk
When in doubt, seek us out: The new Illini Union help desk
Learn about our new Illini Union help desk location
Navigating Campus Tech: Stories from the Help Desk Frontline
Author: Mag ShouMag is a student employee with Technology Services and is a senior at Illinois majoring in Communications. The Technology Services Help Desk is a primary support team for users needing assistance with technical issues or inquiries related to university IT. Employees from the Tech Services Help Desk have shared rewarding experiences and […]
Tech Points Answers Your Start-of-the-Semester Tech or Software Questions
Visit Tech Points with any Tech or software questions you have. Tech Points is held August 21-23 from 10:00 AM – 4:00 PM at Main Library, Illini Union, and CIF.
Supporting Campus IT: Your Friendly Neighborhood Help Desk
If you’ve ever run into a technology problem and didn’t know where to turn, our Technology Services Help Desk is there for you. Read about who the people are behind the Help Desk and how they’ve helped so many in the past.
Top 10 Technology Tips for New Students
Read our Top 10 “must-know” tips for navigating technology essential to the university.
Technology Services: Connecting People with Technology to Succeed
Are you new to campus? Do you know someone adjusting to the university’s endless apps and resources? Are you overwhelmed by the mountain of university tech and need a refresher? This article introduces Technology Services – we’re here to help with all technology needs. Read for more details on our services and how you can get help.
By the Numbers: Tech Services Start-of-Semester Metrics
Technology Services provides a number of essential campus services to facilitate the university’s mission. These metrics showcase the impact some of the services the organization provides.