Author: Mazen MorrarMazen is a student employee with Technology Services. When you forget a password, need help accessing email or walk into a classroom where technology suddenly is not working, the first place many people turn is the IT Service Desk. It is one of the most visible and essential support services on campus, helping students, faculty, staff and retirees stay connected to the […]
Units across the university came together to share tools, services, and support related to artificial intelligence. Read more about what happened at the AI summit.
We can help! The AI apps page will guide you on which generative AI app is best for what, what data is safe to use, and who can access what.
Author: Mazen MorrarMazen is a student employee with Technology Services. At the beginning of April, the campus technology support center officially rebranded from the former Help Desk name to the IT Service Desk, reflecting how technology services at the university have grown and evolved over time. Alongside the rebrand, the IT Service Desk at the Digital […]
Read about some restructuring within the Office of the CIO.
We’re setting up new technology governance as part of the Boldly IT strategic plan. Read about how we make university technology decisions.
Micah Reeley, Data Center Operations Specialist with Technology Services, plays a key role in helping safeguard the systems he campus community relies on every day. Read more about what he does!
The Enterprise IT Service Catalog now offers enterprise-level service offerings!
Read about the AI Professional Development Series last fall and sign-up for sessions this spring!
The Technology Services Help Desk has officially reopened its newly designed location at the Illini Union!