Careers

Who We Are

Technology Services provides campus-wide technology solutions that support the teaching, learning, and research missions of the University of Illinois Urbana-Champaign. We partner with other departmental IT staff to serve nearly 70,000 faculty, staff, and students.

Current Openings

    • Endpoint Services Specialist or Senior Endpoint Services Specialist

Technology Services at Illinois is seeking applicants for an Endpoint Services Specialist or Senior Endpoint Services Specialist position. We are looking for detail-oriented candidates that can support, configure, and design our endpoint management systems, including our upcoming transition from Microsoft Configuration Manager to Microsoft Intune. Our systems support both administrative and educational endpoints across campus. In this role, you will collaborate extensively across the organization, working with team members, other campus units, and vendors to support on-premises and vendor-hosted systems and services. Responsibilities include technical support, troubleshooting, documentation creation, customer interaction, ensuring security compliance, and planning for future upgrades and roadmaps. The ideal candidate thrives working in a collaborative environment, providing excellent customer service, and continually learning new technologies. Fully remote or hybrid work may be possible for this position per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.

This position closes 6/5/2024

Why Work at Technology Services?

We are dedicated to becoming the premier place to work at the University of Illinois. We invest in our staff to enable them to do their best work and prepare for inevitable changes in the technology landscape. We encourage and provide opportunities for continuous learning and development.

We are an advocate for remote work and flex-time/telecommuting to provide flexibility and balance to our staff.

We dedicate time and resources to your career development by helping you advance skills in support of our services and actively working with you to align your interests and experiences with opportunities.

Staff spend up to 10% of their time working with other groups in the organization to learn, grow, and gain expertise in different areas.

Develop your leadership skills through campus programs such as Manager Development, IT Leadership Workshop, Lunch and Learn sessions, and HR Training Series.

We pair members of our Leadership team with staff to develop skills through a series of time-limited, confidential, one-on-one conversations and other learning activities.

Work together with other Technology Services staff to reflect on current practices; expand, refine, and build new skills; share ideas; conduct classroom research, or solve problems in the workplace

Our Employee Award and Recognition Program is a peer-nominated initiative that rewards individuals and teams who achieve performance excellence by supporting the Technology Services mission, vision, and values with monetary awards.

We have a team of staff volunteers dedicated to being an advocate for our staff. We encourage social events, wellness opportunities, and a variety of services to enhance work-life balance for you.

We are committed to a diverse, equitable, and inclusive workspace. Read more about the university’s commitment to DEI at Tech Services and the University as a whole.

Our Teams

Office of the CIO

Leadership in business and IT functions to Technology Services in areas of IT governance, communications, marketing, budgeting, finance, HR, and project and process management.

Application Services

Provides campus-wide communication tools, teaching and learning technology, web hosting, quality assurance, and software development.

Infrastructure

Provides campus networking, virtual hosting, structured database storage and administration, and installation and maintenance for managing data and voice services between campus buildings.

Privacy and Security

Dedicated to helping reduce risk, and protect people, devices, and information at the University of Illinois.

Research and Innovation

Provides IT access and support for advanced computing resources for the University of Illinois research community.

Service Delivery

Provides the entry point into Technology Services, including direct support for the everyday technology needs of the campus community.

Woman at desk with disorganized cloud storage/digital space and files

The Dangers of Digital Hoarding

Digital hoarding is the disorganization of data and storage of data without deleting anything. Decluttering can lead to cramped and cluttered storage systems, decreased productivity, and bigger security risks. Learn about digital hoarding and avoid it with these tips.

Read More »
Alma Mater dressed in graduation regalia.

Graduation IT Checklist

Congratulations, graduates! All your hard work has paid off! Before you leave campus, there are a few things you need to do first to make sure your important files and software come with you.

Read More »
Woman at desk with disorganized cloud storage/digital space and files

The Dangers of Digital Hoarding

Digital hoarding is the disorganization of data and storage of data without deleting anything. Decluttering can lead to cramped and cluttered storage systems, decreased productivity, and bigger security risks. Learn about digital hoarding and avoid it with these tips.

Read More »
Alma Mater dressed in graduation regalia.

Graduation IT Checklist

Congratulations, graduates! All your hard work has paid off! Before you leave campus, there are a few things you need to do first to make sure your important files and software come with you.

Read More »
    • Lead Network Engineer

The Lead Network Engineer/Team Lead for Networking Services will play an important role building and supporting the University of Illinois Urbana-Champaign campus network through automation and modernized services. Reporting to the Assistant Director, Network Services, this is a hands-on technical position heading the team that is tasked with providing the tools used in networking that are crucial to the functioning of the network such as domain name service, network user authentication systems, monitoring and alerting tools, automation and orchestration of network device configurations, and self-service portals for campus IT Professionals.

The Lead Network Engineer/Team Lead for Networking Services will supervise team members, work on network service design and implementation, and participate in choosing technologies to be implemented when upgrading and replacing networking infrastructure to support network automation and modernization. Successful candidates will have previous functional experience in large or enterprise scale networks working with diverse network hardware, working on projects that involve multiple teams, and running network related services in a higher-ed setting. They should also be eager to work on modernization and automation of networks.

Fully remote work may be possible for this position per the University’s Workplace Flexibility policy. While this position is listed for full-time remote, employee’s preference for hybrid or on-site offices would be accommodated. Sponsorship for work authorization is not available for this position.

This position closes 1/30/2024