Careers

Who We Are

Technology Services provides campus-wide technology solutions that support the teaching, learning, and research missions of the University of Illinois Urbana-Champaign. We partner with other departmental IT staff to serve nearly 70,000 faculty, staff, and students.

Current Openings

    • Application Services Specialist or Senior Application Services Specialist

      Technology Services is looking to fill several Application Service Specialist (Specialist or Senior) positions to support web hosting (cPanel, WordPress) and/or IT service management (TeamDynamix) services. As campus wide services used by students, faculty, researchers, and staff these positions must provide high levels of customer service. Application Services Specialists play active roles in developing new and emerging service offerings: engaging with vendors, service owners, campus governance groups, customers, and other key stakeholders to identify needs and possible solutions, then developing service roadmaps using data-driven justifications.

      These staff play a critical role in defining key service performance metrics and creating mechanisms to monitor and measure. They are responsible for the day-to-day administration of IT applications and services, completing tasks such as troubleshooting; resolving issues; creating documentation; interacting with customers and end users; ensuring security and privacy compliance; planning and implementing upgrades and feature roadmaps; and escalating issues to vendors and/or other IT groups.

This position closes 9/25/23

Apply for this position

Why Work at Technology Services?

We are dedicated to becoming the premier place to work at the University of Illinois. We invest in our staff to enable them to do their best work and prepare for inevitable changes in the technology landscape. We encourage and provide opportunities for continuous learning and development.

We are an advocate for remote work and flex-time/telecommuting to provide flexibility and balance to our staff.

We dedicate time and resources to your career development by helping you advance skills in support of our services and actively working with you to align your interests and experiences with opportunities.

Staff spend up to 10% of their time working with other groups in the organization to learn, grow, and gain expertise in different areas.

Develop your leadership skills through campus programs such as Manager Development, IT Leadership Workshop, Lunch and Learn sessions, and HR Training Series.

We pair members of our Leadership team with staff to develop skills through a series of time-limited, confidential, one-on-one conversations and other learning activities.

Work together with other Technology Services staff to reflect on current practices; expand, refine, and build new skills; share ideas; conduct classroom research, or solve problems in the workplace

Our Employee Award and Recognition Program is a peer-nominated initiative that rewards individuals and teams who achieve performance excellence by supporting the Technology Services mission, vision, and values with monetary awards.

We have a team of staff volunteers dedicated to being an advocate for our staff. We encourage social events, wellness opportunities, and a variety of services to enhance work-life balance for you.

Our Teams

Office of the CIO

Leadership in business and IT functions to Technology Services in areas of IT governance, communications, marketing, budgeting, finance, HR, and project and process management.

Application Services

Provides campus-wide communication tools, teaching and learning technology, web hosting, quality assurance, and software development.

Infrastructure

Provides campus networking, virtual hosting, structured database storage and administration, and installation and maintenance for managing data and voice services between campus buildings.

Privacy and Security

Dedicated to helping reduce risk, and protect people, devices, and information at the University of Illinois.

Research and Innovation

Provides IT access and support for advanced computing resources for the University of Illinois research community.

Service Delivery

Provides the entry point into Technology Services, including direct support for the everyday technology needs of the campus community.