Careers

Who We Are

Technology Services provides campus-wide technology solutions that support the teaching, learning, and research missions of the University of Illinois Urbana-Champaign. We partner with other departmental IT staff to serve nearly 60,000 faculty, staff, and students.

Current Openings

Application Services Specialist – Specialist, Senior, or Lead

These positions will be assigned to one or more IT applications that provide a range of functionality for various campus users including, but not limited to, learning management applications (Canvas Catalog), charitable/giving applications (StratusLive), public engagement platforms (GivePulse) as well as various communication platforms.

This position closes 4/26/22

Cloud Infrastructure Specialist or Senior Cloud Infrastructure Specialist

Technology Services at the University of Illinois at Urbana-Champaign seeks applicants for the Cloud Infrastructure Specialist or Senior Cloud Infrastructure Specialist. The Specialist will further Technology Services’ commitment to being a valued partner for the U of I campus. This role will assist customers on various cloud-related challenges across multiple domains of knowledge.

This position closes 4/27/22

Endpoint Services Specialist

  • We are looking for detail-oriented candidates that can support, configure, and design our endpoint management systems. Our systems support both campus administrative and educational endpoints. In this role, you will work across the organization and collaborate with team members, other campus units and vendors to support on-premise and vendor-hosted systems and services. Duties include technical support, troubleshooting, creating documentation, interacting with customers, ensuring security compliance, and planning future upgrades and future roadmaps. The ideal candidate enjoys working in a collaborative environment, providing excellent customer service and continually learning new technologies.

 

This position closes 4/27/22

Manager, Cloud Enablement

Technology Services provides cloud services to campus, as well as consumes services as the central IT organization. The Cloud Enablement team ensures that Cloud Services will be provided in a customer-centric manner, focusing on skill development and user support, working closely with campus partners to build out a cloud ecosystem. The Manager of Cloud Enablement plays a critical role in building the campus cloud ecosystem, providing cloud platforms and services, and serving as cloud subject matter expert to move campus in new and innovative directions.

This position closes 5/9/22

Product Owner or Senior Product Owner

This position will oversee the mapping of a half dozen services to customer needs on campus and provide strategic roadmapping for the portfolio, including any future service additions or retirements, as well as serve on related project efforts as a sponsor, advisor, or contributor.

This position closes 5/16/22

Product Manager or Product Operations Manager

Product Manager
Join Technology Services and help deliver new and innovative mobile experiences to our University. This position will lead virtual teams tasked with developing new features on our Illinois App. Position will be tasked with organizing teams, gathering requirements, prioritizing work and evaluating outputs within a DevOps framework. This position will also be integral in developing these competencies across the organization.

Product Operations Manager
Join Technology Services and lead our Illinois App operations virtual team in delivering a great mobile experience to campus. You’ll partner with our design and development teams to drive continuous improvement and integration and engage with stakeholders across campus to understand their needs. An ideal candidate will have a strong customer service and service operations background. They will be familiar with DevOps practices and comfortable with frequent change.

This position closes 5/26/22

Student Employment

Are you a student interested in working at Technology Services? Visit our Student Employment page for all of our different opportunities.

Why Work at Technology Services?

We are dedicated to becoming the premier place to work at the University of Illinois. We invest in our staff to enable them to do their best work and prepare for inevitable changes in the technology landscape. We encourage and provide opportunities for continuous learning and development.

We are an advocate for remote work and flex-time/telecommuting to provide flexibility and balance to our staff.

We dedicate time and resources to your career development by helping you advance skills in support of our services and actively working with you to align your interests and experiences with opportunities.

Staff spend up to 10% of their time working with other groups in the organization to learn, grow, and gain expertise in different areas.

Develop your leadership skills through campus programs such as Manager Development, IT Leadership Workshop, Lunch and Learn sessions, and HR Training Series.

We pair members of our Leadership team with staff to develop skills through a series of time-limited, confidential, one-on-one conversations and other learning activities.

Work together with other Technology Services staff to reflect on current practices; expand, refine, and build new skills; share ideas; conduct classroom research, or solve problems in the workplace

Our Employee Award and Recognition Program is a peer-nominated initiative that rewards individuals and teams who achieve performance excellence by supporting the Technology Services mission, vision, and values with monetary awards.

We have a team of staff volunteers dedicated to being an advocate for our staff. We encourage social events, wellness opportunities, and a variety of services to enhance work-life balance for you.

Our Teams

Office of the CIO

Leadership in business and IT functions to Technology Services in areas of IT governance, communications, marketing, budgeting, finance, HR, and project and process management.

Application Services

Provides campus-wide communication tools, teaching and learning technology, web hosting, quality assurance, and software development.

Infrastructure

Provides campus networking, virtual hosting, structured database storage and administration, and installation and maintenance for managing data and voice services between campus buildings.

Privacy and Security

Dedicated to helping reduce risk, and protect people, devices, and information at the University of Illinois.

Research and Innovation

Provides IT access and support for advanced computing resources for the University of Illinois research community.

Service Delivery

Provides the entry point into Technology Services, including direct support for the everyday technology needs of the campus community.