Careers

Who We Are

Technology Services provides campus-wide technology solutions that support the teaching, learning, and research missions of the University of Illinois Urbana-Champaign. We partner with other departmental IT staff to serve nearly 70,000 faculty, staff, and students.

Current Openings

    • Associate Help Desk Specialist

Are you ready to embark on an exciting journey in the world of IT? Technology Services at the University of Illinois is seeking passionate individuals with strong customer service skills to join our Help Desk team. As an entry-level IT Help Desk Technician, you’ll have the opportunity to provide top-notch technical support to our faculty, staff, and students while gaining valuable experience and setting the foundation for a successful career in IT. If you’re eager to learn and grow in a dynamic environment, we want you on our team! Work for this position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.

This position closes 4/29/2024

Apply for this position

Why Work at Technology Services?

We are dedicated to becoming the premier place to work at the University of Illinois. We invest in our staff to enable them to do their best work and prepare for inevitable changes in the technology landscape. We encourage and provide opportunities for continuous learning and development.

We are an advocate for remote work and flex-time/telecommuting to provide flexibility and balance to our staff.

We dedicate time and resources to your career development by helping you advance skills in support of our services and actively working with you to align your interests and experiences with opportunities.

Staff spend up to 10% of their time working with other groups in the organization to learn, grow, and gain expertise in different areas.

Develop your leadership skills through campus programs such as Manager Development, IT Leadership Workshop, Lunch and Learn sessions, and HR Training Series.

We pair members of our Leadership team with staff to develop skills through a series of time-limited, confidential, one-on-one conversations and other learning activities.

Work together with other Technology Services staff to reflect on current practices; expand, refine, and build new skills; share ideas; conduct classroom research, or solve problems in the workplace

Our Employee Award and Recognition Program is a peer-nominated initiative that rewards individuals and teams who achieve performance excellence by supporting the Technology Services mission, vision, and values with monetary awards.

We have a team of staff volunteers dedicated to being an advocate for our staff. We encourage social events, wellness opportunities, and a variety of services to enhance work-life balance for you.

We are committed to a diverse, equitable, and inclusive workspace. Read more about the university’s commitment to DEI at Tech Services and the University as a whole.

Our Teams

Office of the CIO

Leadership in business and IT functions to Technology Services in areas of IT governance, communications, marketing, budgeting, finance, HR, and project and process management.

Application Services

Provides campus-wide communication tools, teaching and learning technology, web hosting, quality assurance, and software development.

Infrastructure

Provides campus networking, virtual hosting, structured database storage and administration, and installation and maintenance for managing data and voice services between campus buildings.

Privacy and Security

Dedicated to helping reduce risk, and protect people, devices, and information at the University of Illinois.

Research and Innovation

Provides IT access and support for advanced computing resources for the University of Illinois research community.

Service Delivery

Provides the entry point into Technology Services, including direct support for the everyday technology needs of the campus community.

National Student Employment Week 2024

April 11, 2024 No Comments

National Student Employment Week is dedicated to raising awareness of the positive impact that student employment has on both students and the university and to recognize their unique and invaluable contributions. Read more about the experiences from Tech Services teams and students.

Read More »

Spring Clean Your Data

April 4, 2024 No Comments

It’s easy to let files pile up because there is always new data coming in. However, taking a few minutes to clean up your existing data is not just good for inbox zero goals, it can protect you and others from data loss or breach.

Read More »

National Student Employment Week 2024

April 11, 2024 No Comments

National Student Employment Week is dedicated to raising awareness of the positive impact that student employment has on both students and the university and to recognize their unique and invaluable contributions. Read more about the experiences from Tech Services teams and students.

Read More »

Spring Clean Your Data

April 4, 2024 No Comments

It’s easy to let files pile up because there is always new data coming in. However, taking a few minutes to clean up your existing data is not just good for inbox zero goals, it can protect you and others from data loss or breach.

Read More »
    • Lead Network Engineer

The Lead Network Engineer/Team Lead for Networking Services will play an important role building and supporting the University of Illinois Urbana-Champaign campus network through automation and modernized services. Reporting to the Assistant Director, Network Services, this is a hands-on technical position heading the team that is tasked with providing the tools used in networking that are crucial to the functioning of the network such as domain name service, network user authentication systems, monitoring and alerting tools, automation and orchestration of network device configurations, and self-service portals for campus IT Professionals.

The Lead Network Engineer/Team Lead for Networking Services will supervise team members, work on network service design and implementation, and participate in choosing technologies to be implemented when upgrading and replacing networking infrastructure to support network automation and modernization. Successful candidates will have previous functional experience in large or enterprise scale networks working with diverse network hardware, working on projects that involve multiple teams, and running network related services in a higher-ed setting. They should also be eager to work on modernization and automation of networks.

Fully remote work may be possible for this position per the University’s Workplace Flexibility policy. While this position is listed for full-time remote, employee’s preference for hybrid or on-site offices would be accommodated. Sponsorship for work authorization is not available for this position.

This position closes 1/30/2024