Computer Labs

Computer Labs

About this service

Other names for this service

Technology Services Labs, Instructional Computing Services, ICS Labs, Location of lab (e.g. Oregon, Wohlers, English, Undergrad, Nevada)

Service documentation

Why to use this service

Students are provided with needed tools and space to study, complete assignments, and research. New hardware, up-to-date software, professional software, high-speed network connectivity, suitable environment, printing, on-site help desk, collaboration stations, and A/V solutions.

Features

Software access, scanning, printing.

Getting and using this service

Who can use this service

Undergraduate students
Graduate/Professional Students
Faculty/Staff
Retiree
UniHigh
Extramural
OLLI
Allied
Auxilaries
UA

How to get this service

Anyone with an Urbana NetID may use a computer lab.

If you would like to reserve a computer lab for classroom or ther usage, you must do so via the request form on the ICS website (ics.illinois.edu).

Cost

There is no charge for general lab usage. There are charges for printing services in the lab.

The cost for reserving a lab for classroom other usage is based on locations, number of machines, staffing and support model. Academic courses and exams can reservce classrooms at no charge provided the lab is open, otherwise a $10 per hour staffing fee will be charged. Labs can be reserved for training purposes for $25 per hour if the training is a non-commercial course for students or staff. Academic, University-affiliated conferences or other events can reserve computer labs for $50 per hour.

How to use this service

Physically present

Quotas and usage restrictions

Quotas: None listed.

Usage Restrictions: None listed.

Sensitive data considerations

No support for sensitive data.

Hours and support

Standard service hours

24x7 when labs are open.

Support for reserved computer labs is available only during scheduled reserved times.

Scheduled maintenance hours

Scheduled as needed depending on type of maintenance. University is officially closed, closed hours (varies by lab), sometimes maintenance is done without any impact to users.

Staffed support hours

8:00 a.m. to 5:00 p.m. Monday through Friday

How to report issues