By the Numbers: Tech Services Start-of-Semester Metrics

Connecting people and technology to help Illinois and our partners thrive is the mission that drives work at Technology Services. We strive to support the learning, discovery, engagement, and economic development mission of the University of Illinois Urbana-Champaign.

Technology Services provides dozens of services that support the University’s mission. Below are metrics from select services from the first week of classes in August of this year.


Canvas is the university-supported Learning Management System, which is in its first full year of service following the retirement of Illinois Compass 2g.

canvas metrics

Cloud Storage

U of I Box, Google Workspace, OneDrive, and SharePoint are university-supported cloud storage solutions that are available to all students, faculty, and staff.

cloud storage metrics

Help Desks

Technology Services’ permanent Help Desks are located in the Digital Computer Lab and Main Library.

help desk metrics

Microsoft 365

The Microsoft 365 Suite includes Outlook, Word, Excel, PowerPoint, and Teams.

microsoft 365 metrics

Media Space

Illinois Media Space is a media hosting platform (like YouTube) that allows students, faculty, and staff to share multimedia in a secure environment. Illinois Media Space is integrated with Canvas and Learn@Illinois, allowing you to use the same interface and see media you own across campus platforms.

media space metrics

Online Collaboration

Microsoft Teams and Zoom are essential online collaboration tools used across the university that facilitate audio/video conferencing and collaboration.


Campus Wi-Fi includes IllinoisNet, IllinoisNet_Guest, and Eduroam wireless networks.

wi-fi metrics