Author: Zara Odafe
Zara is a student employee with Technology Services. She is a junior at Illinois majoring in Communication.
Starting at a new school can be a challenge, especially at a big institution like the University of Illinois. More specifically, not knowing crucial information about the university can be a big block to adjusting smoothly. Like any university, the University of Illinois has its own protocols and resources for the technology students need to succeed. Knowing how to access that information is crucial for your everyday learning experience. Whether you are starting your first semester here or need a refresher on technology essentials, the list highlights key technology-related information you should be aware of as you settle into the Illinois community.
1. Self-Service and Degree Audit
Your Self-Service account and degree audit can be accessed using your NetID and password. These accounts are very important during your time at the University of Illinois. Self–Service provides information about student employment, tuition, grades, etc., and your degree audit is the account you use to navigate progress in your degree. The degree audit is used to help you choose the right classes needed to graduate on time.
2. Find out your UIN and NetID
Your University Identification Number (UIN) is a unique nine-digit number found on your I-card or the Illinois app. Your NetID is the username for your email or your self-service account (personal academic account). You should receive an email to account that was used during your application process. That email provides your UIN and activation code to know your NetID.
3. Sign in to IllinoisNet
IllinoisNet is the university’s Wi-Fi network. You can use IllinoisNet on any Wi-Fi–enabled device in over 400 university buildings and common spaces on campus. To connect to IllinoisNet, log in with your NetID and password.
4. Know how to log in to Canvas, Media Space, and other academic tools
Depending on the class, applications like Canvas and Media Space may be used by instructors for communication with students, uploading assignments, or teaching assistance. Your instructor should let you know which specific tools you will need for each class. Log in with your NetID and password.
5. Download the Duo Mobile Authentication App
The University of Illinois strives to protect students from cybersecurity threats. The Duo Mobile App ensures two-factor authentication to make sure that you are who you say you are. This app can be found in iOS and Android app stores. After downloading and installing the app, follow the on-screen directions to connect your school accounts. You will use this app for extra security when logging in to select services.
6. Download the Illinois App
The Illinois App can be found in iOS and Android app stores. It provides information about navigating campus, bus schedules, events, dining, and other campus life updates. Your class schedule and i-card can be connected to the app, and you can use it when you do not have your physical i-card with you. However, not all places around campus may accept your online school ID. Ask if you are not sure.
From time to time, everyone needs to print materials. Printers available for students are in certain libraries and facilities around campus. To print at a campus library, follow these specific instructions.
8. Hardware fixes
Your computer, iPad, and other devices are very important tools for your academics and life. The Illini Union Tech Zone can help you with hardware issues. If you encounter problems with your devices, you can submit a Tech Zone repair request form.
9. Technology Services help desk
If you have any technology-related questions related to connectivity, applications, learning management systems, cybersecurity, etc., you can contact the Technology Services help desk. They are open from 8:00am-9:00pm on Monday-Friday and 12:00pm to 5:00pm on Saturday and Sunday. You can also email them at email@example.com, or submit a tech request to the Technology Services help desk online.
Remember to be mindful of phishing attempts, and do not share your passwords or private information with anyone.
Have a great semester, and congratulations on beginning your Illini journey!