One of the Illinois App’s most recent developments includes a multifunction map section and a map accessibility support feature thanks to a collaboration with Facilities & Services. Read more about it!
Author: Ruth Kwak
How to fix it: Start of the semester top three Help Desk questions
What are the top three questions the Tech Services Help Desk gets at the beginning of the semester? And what are the solutions?
University of Illinois announces key leadership updates
We are happy to announce some key leadership updates for Office of the CIO leadership!
Cookies: The what and why of the internet’s breadcrumbs
What are cookies on a website? Why are they used? And why should anyone care?
Zoom AI Companion: Features and FOIA considerations
Zoom AI Companion will be unlocked for students, faculty and staff at Illinois on December 20. Capabilities of Zoom’s AI Companion have Freedom of Information Act implications that all users should know before engaging with the tool.
What happened during 2024 Cybersecurity Awareness Month?
Read about what happened during the 2024 Cybersecurity Awareness month in October.
Kate Sammons behind the screens: Working the Webstore
The Webstore: a well-oiled machine where Illinois students, faculty and staff can find software for some of the best prices available. Learn more about who is behind the screens at the Tech Services Webstore!
Record-breaking enrollment shapes fall 2024 first-week metrics
Record-breaking enrollment for fall 2024 shapes the usage of our services. See how our services performed this year.
When in doubt, seek us out: The new Illini Union help desk
Learn about our new Illini Union help desk location
Tech Points 2024 reaches 7,000 students
Authors: Allison Lappin & April Dukes Tech Points @ CIF Tech Points each year focuses on providing IT help for students, faculty and staff at the beginning of each fall semester. This year, the three-day event focused on boosting the visibility and effectiveness of our Help Desk while raising cybersecurity awareness. Through Tech Points, we […]