Navigating Campus Tech: Stories from the Help Desk Frontline

Author: Mag ShouMag is a student employee with Technology Services and is a senior at Illinois majoring in Communications.   The Technology Services Help Desk is a primary support team for users needing assistance with technical issues or inquiries related to university IT. Employees from the Tech Services Help Desk have shared rewarding experiences and […]

Tech Services Revamps Classrooms for Hybrid Learning for Spring 2024

Technology Services’ Classroom & Conference Media Engineering (CCME) team built out hybrid-flexible (HyFlex) classrooms for the Spring 2024 semester. Hyflex classrooms are equipped with advanced technology for sharing lectures via Zoom or Microsoft Teams, support interactive learning, and extend enrollment capacities.

Leading with Privacy: Takeaways from Privacy Everywhere 2024

Technology Services is building a culture of greater awareness and understanding surrounding data privacy at the University. Since 2020, Privacy at Illinois has hosted the Privacy Everywhere conference. At this year’s conference, privacy thought leaders shared their expertise about privacy engineering, privacy and online advertising, and more. Read about some of what was covered.