Key Projects

Technology Services projects underpin the mission of the University by supporting the academic and research pursuits of students and faculty.

These projects are currently in progress during Fiscal Year 2023.

Canvas at Illinois

Who does this project affect?
Faculty, Staff, and Students

What is it?
Implement Canvas as the sole centrally-supported Learning Management System and transition from Illinois Compass, which will retire on May 31, 2022. The project is supported by the Provost, Interim Vice Provost for Undergraduate Education, CITL, Tech Services, and unit educational technology support staff.

Why?
The campus’ Student Success Initiative identified that streamlining the LMS experience would have a significant impact on the student experience.

Timeline
February 2021 – June 2022

More information
Visit the Canvas Transition website to learn more about this project.

Microsoft Teams Transition

Who does this project affect?
Faculty, Staff, and Graduate Students with appointments

What is it?
A multi-year, cross-campus effort to transition from Skype for Business to Microsoft Teams as the primary phone communication tool.

Why?
Microsoft announced in 2021 that it will no longer support Skype for Business. The change will go into full effect by May 2023.

Timeline
October 2020 – May 2023

More information
Visit the Microsoft Teams Transition page to learn more about this project.

TeamDynamix

Who does this project affect?
Faculty, Staff, and Students

What is it?
A University of Illinois System-wide project to create a seamless ticketing system that supports all customers regardless of unit affiliation.

Why?
Customers are often inconvenienced by having to navigate the university organizational structure to locate the help they need.  TeamDynamix provides a customer support tool that has a modern, mobile-friendly interface.

Timeline
Phase 1: August 2020 – February 2021
Phase 2: Currently on hold

More information
Visit the TeamDynamix Transition website to learn more about this project.