Tech Points

Tech Points gathers the university IT community in three locations across campus to run pop-up help desks for anybody needing technology or software assistance. Tech Points will be held August 21-23 from 10:00 AM – 4:00 PM at the Main Library, Illini Union, and CIF.

We’re happy to help you with:

  • Your NetID and password
  • University email
  • Campus Wi-Fi (IllinoisNet)
  • Campus Virtual Private Network (VPN)
  • Canvas @ Illinois
  • and more…

No matter where you are, the University of Illinois IT community is committed to helping you start off strong this semester, and connect you with the technology you need.

Find us in-person

10 am – 4 pm

Main Library

  • Address: 1408 W Gregory Dr, Champaign, IL 61820
  • Main Library Location: Near the first-floor information desk

Illini Union

  • Address: 1401 W Green St, Urbana, IL 61801
  • Illini Union Location: Inside the Illini Union Tech Zone on the southwest side of the building


  • Address: 1405 W Springfield Ave, Urbana, IL 61801
  • CIF Location: First floor at the base of the monumental study steps

Helpful Resources

Get tech supportVisit the UIUC Tech Help Center
I am a new studentVisit the new student technology guide!
I am having trouble using the Safer Illinois appFind solutions to common issues on this KnowledgeBase article
I need tech help at my residence hallSubmit a technology help request with University Housing
I am having trouble connecting to the campus Wi-Fi on my deviceVisit the Answers KnowledgeBase to see troubleshooting steps for your specific device

Thanks to all of our volunteers!

This event is made possible by volunteers from the University of Illinois IT community:

  • Administrative Information Technology Services
  • College of Education
  • Gies College of Business
  • Grainger College of Engineering
  • NCSA – National Center for Supercomputing Applications
  • Technology Services
  • University Library