Tech Points gathers the university IT community in three locations across campus to run pop-up help desks for anybody needing technology or software assistance. Tech Points 2024 will be held August 26-28 from 9 a.m. – 3 p.m. at the Ikenberry Commons, Illini Union and Campus Instructional Facility.
We’re happy to help you with:
- Your NetID and password
- University email
- University Wi-Fi (IllinoisNet)
- Campus virtual private network
- Canvas @ Illinois
- and more…
No matter where you are, the University of Illinois IT community is committed to helping you start off strong this semester, and connect you with the technology you need.
Find us in-person
9 a.m. – 3 p.m.
Ikenberry Commons
- Address: 301 E Gregory Dr, Champaign, IL 61820
- Ikenberry Commons Location:
Illini Union
- Address: 1401 W Green St, Urbana, IL 61801
- Illini Union Location: In the Southeast Vestibule, the doors as you enter the Union from the Quad side
Campus Instructional Facility
- Address: 1405 W Springfield Ave, Urbana, IL 61801
- CIF Location: First floor at the base of the monumental study steps
Helpful resources
| Get tech support | Visit the Illinois Tech Help Center |
| I am a new student | Visit the new student technology guide! |
| I am having trouble using the Safer Illinois app | Find solutions to common issues on this KnowledgeBase article |
| I need tech help at my residence hall | Submit a technology help request with University Housing |
| I am having trouble connecting to the campus Wi-Fi on my device | Visit the Answers KnowledgeBase to see troubleshooting steps for your specific device |
Thanks to all of our volunteers!
This event is made possible by volunteers from the University of Illinois IT community:
- Center for Innovation in Teaching & Learning
- College of Education
- College of Liberal Arts and Sciences
- Gies College of Business
- Information Sciences
- Office of the CIO
- Student Affairs Technology
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