FAQ
What computer should I use at U of I?
Is there an official Illinois recommendation?
Are there recommendations for my major?
Does Illinois offer tech support for all kinds of laptops?
Is there tech support for laptops bought off campus?
There is no official Illinois recommendation. But there are some other things to consider when picking a computer.
For all students
According to the Illini Union Tech Zone, many colleges and departments recommend students have a computer or laptop less than three years old and at least 8 GB of RAM. Students need to be able to check email, write papers, connect to the campus network and download required software for their courses.
For specific colleges
For most colleges, there’s no preference on Mac vs. Windows or which model. Some colleges like The Grainger College of Engineering and the College of ACES urge against the use of Chromebooks, saying it’s insufficient for their required coursework, according to the Tech Zone.
There are 16 colleges at the University of Illinois providing more than 150 undergraduate programs and more than 100 graduate and professional fields of study. Many of those programs may have certain technology guidelines for students to follow, so before purchasing a computer, it’s best practice to reach out to your department or browse your major’s website to find out if there’s a specific need.
For undecided majors or General Studies
If you are undecided or a General Studies student, the Tech Zone recommends a computer is:
- Less than three years old
- At least 8 GB of RAM
- WPA2-Capable (Wi-Fi connectivity)
- A/AC/G/N Wi-Fi Card
Technology help
Illinois offers technology support on all kinds of laptops and models, no matter whether you bought it. Once you have your computer, Technology Services can help with any technology or software need. Be sure to check out our Student Resource Guide for quick links to a variety of services including:
- NetID and password
- Two-factor authentication
- University email
- Campus Wi-Fi
- Computer Labs and printing
- Logging into Zoom
Online help. If you run into issues, email consult@illinois.edu and we will connect you to the best resources to solve the problem. You can also submit a Tech Request online through Help Desk.
In-person help. You can also visit our Help Desk in-person in the Digital Computer Lab or the Illini Union. It’s open Monday-Friday 8 a.m. to 9 p.m. and weekends from noon to 5 p.m.
Public tech resources
Students also have access to several Computer Labs around campus, some are open seven days a week.
The university also has printing options and locations on campus.