University of Illinois IT Support | Technology Services

Help Desk hours and locations

Get IT support in the Illini Union room 187 or DCL room 1211. Both locations are open seven days a week!

IT strategic planning

The Office of the CIO is working on the IT strategic plan for the next 3-5 years.

Learn about the plan

Generative AI Resources

Explore Generative AI Resources supported by Tech Services to enhance learning and innovation across the university community.

Have a technology question or problem?

Your guide to technology at the University of Illinois Urbana-Champaign.

The dos and don’ts of filling out a Help Desk ticket

CITL and WebStore partner for discounted, accessible eText

Cybersecurity Improvement Initiative launched to improve cybersecurity on university-owned devices

Expanding access to quantum technology: The first of many nodes

Privacy Everywhere Conference 2025 explored human-centered data privacy

A photo of the ACB data center

New generator for the ACB Data Center spurs on the campuswide consolidation effort

Learn to love your data during Love Data Week!

An aerial shot of the University of Illinois campus

Expanding wayfinding and accessibility features in the Illinois app

How to fix it: Start of the semester top three Help Desk questions

Annual Office of the CIO holiday party

Photo of Mairéad Martin and Kim Milford headshots

University of Illinois announces key leadership updates

Status

Monitor the status of University services and applications.

Tech training and events