Technology News and Updates

Navigating Campus Tech: Stories from the Help Desk Frontline

Author: Mag ShouMag is a student employee with Technology Services and is a senior at Illinois majoring in Communications.   The Technology Services Help Desk is a primary support team for users needing assistance with technical issues or inquiries related to university IT. Employees from the Tech Services Help Desk have shared rewarding experiences and […]

Tech Services Revamps Classrooms for Hybrid Learning for Spring 2024

Technology Services’ Classroom & Conference Media Engineering (CCME) team built out hybrid-flexible (HyFlex) classrooms for the Spring 2024 semester. Hyflex classrooms are equipped with advanced technology for sharing lectures via Zoom or Microsoft Teams, support interactive learning, and extend enrollment capacities.