Navigating Campus Tech: Stories from the Help Desk Frontline

Author: Mag ShouMag is a student employee with Technology Services and is a senior at Illinois majoring in Communications.   The Technology Services Help Desk is a primary support team for users needing assistance with technical issues or inquiries related to university IT. Employees from the Tech Services Help Desk have shared rewarding experiences and […]

Tech Services Revamps Classrooms for Hybrid Learning for Spring 2024

Technology Services’ Classroom & Conference Media Engineering (CCME) team built out hybrid-flexible (HyFlex) classrooms for the Spring 2024 semester. Hyflex classrooms are equipped with advanced technology for sharing lectures via Zoom or Microsoft Teams, support interactive learning, and extend enrollment capacities.

Illinois’ Commitment to Web Content Accessibility Guidelines and Digital Accessibility

Starting January 1, 2024, the University will require all internally developed electronic information (such as websites) be up to the WCAG 2.2 standards. Read about WCAG 2.2, what Illinois is already doing to ensure digital accessibility, and what Illinois will be doing in the months to come.